Enterprise IT is changing; no longer can organizations simply rely on old school "systems of record", they are increasingly pressured to implement new school "systems of engagement". These two computing paradigms are radically different however and the hybridized computing environment they create looks nothing like what most IT departments are familiar with, and nothing like what they know how to integrate, operate, and manage. To address this shortfall in ability in the face of this monumental and sweeping change, more and more enterprises are realizing they must turn to sourcing partners who can help them not just adopt and integrate these disparate platforms, but use them to revolutionize and transform their businesses.

Takeaways:

• To be successful in today's dynamic market environment organizations must adopt new engagement-focused technologies
• These tools are nothing like what has gone before and adopting, integrating, and leveraging them is overwhelming many IT groups
• Using experienced partners is the key to success in this new world of hybridized computing platforms

Earning clients is hard work, but retaining them can be even harder and keeping them is critical to long term success but if you don't engage correctly at every touch point they may become disenchanted and move to the competition. As a result client engagement has become a critical requirement; companies must become easier to approach and easier to do business with, and they must be accessible across a variety of communications channels. Since budgets aren't infinite however, enterprises need to make smart decisions about where to invest- which channels, which lines of business, which clients. This requires a comprehensive analytics program to drive the business to make smarter decisions.

Takeaways:

• Understand how to define and develop an appealing niche brand
• Learn how to identify and then collect and analyze the data and metrics to lead to smarter business decisions
• Enable resources internally to effectively engage clients

The need to streamline and simplify existing complex processes through automation is key. Fortunately technology has advanced to allow for this level of automation, however this means that these advanced network platforms must be adopted, and just as importantly, that internal workflows must be re-imagined to take advantage of these capabilities. CIOs cannot simply invest in new technology and expect the problem to be solved but instead must take a comprehensive and holistic view of service provisioning today to ensure they can implement the orchestrated vision demanded of tomorrow.

Takeaways:

• As competitive pressure increase within the telecommunications industry the keys to long term success will be flexibility and the ability to react quickly to variable customer demand.
• New technologies create the opportunity for telcos to offer streamlined and efficient provisioning capabilities to deliver this flexibility
• Technology alone cannot be relied upon to facilitate this change and processes must be recast in this more dynamic light

The CIO Manufacturing Summit brings together CIOs and IT executives to discuss the changing landscape of manufacturing, as well as how technology can bolster growth opportunities within organizations. Through agenda sessions that create opportunities for in-depth conversations, attendees discuss technology topics and trends, sharing best practices, lessons learned and recent projects in an exclusive business setting. The summit is a unique opportunity to connect with peers and learn about the latest technology solutions.

The CIO Healthcare Summit will bring together more than 50 CIOs and IT executives representing national healthcare systems in an effort to explore the ins and outs of the HITECH Act, including meaningful use, EMR/EHR adoption, and other HIT-related topics. Along with technology analysts and solution providers, event attendees will have an opportunity to have in-depth discussions around the changes occurring in the healthcare sector, and how technology can help ease the transition from healthcare's current state to a better, more cost effective approach. The event is a unique opportunity for attendees to connect with new and former contacts as well as learn about technology solutions that can help their organizations become more efficient, meet new compliance rules, and more.

Cloud has changed the way we build back-end systems, mobility has changed the way we build the front end too, and now the combination of Network Functions Virtualization (NFV) and Software Defined Networking (SDN) is going to change the way we build networks. By allowing for the separation of control plane and data plane while simultaneously migrating both of those pieces to inexpensive commodity hardware we allow for the creation of more redundant, more dynamic, more efficient, and far less costly networks, eliminating a major bottle-neck to IT and service innovation.

Enterprises seek to create meaningful interactions with customers, hoping to ensure customer loyalty. As loyalty based models evolve with customer preferences, enterprises recognize they too must evolve in being one step ahead of customers. Understanding the landscape of customers, while utilizing analytics to aid in determining customer direction and preferences will present insight to C-suite executives.

Takeaways:

• Understand the altering state of the customer, and how enterprises evolve with customer preferences
• Loyalty based models evolve as customer preferences evolve, understanding the characteristics behind 'why' will provide insight
• Utilizing analytics to develop a continued understanding of the lifetime value of customers

Big Data is possibly one of the most over-used and exhausted buzzwords of the past few years, particularly within the marketing landscape, yet it continues to be one of the biggest game changing opportunities since the Internet went mainstream. But Big Data success is driven less by addressing the Volume and Variety aspects, and far more by its Velocity. A winning marketing management strategy gives visibility to the bigger picture: customer engagement, customer retention, customer loyalty, as well as marketing performance.

Takeaways:

• Learn how to use big data to gain actionable insights and delve deeper into your customers world
• Discover how to gain transparency on your data by effectively peeling back the layers
• Explore real-life data analysis case studies

Business Process as a Service is dependent on related services (SaaS), (PaaS), (IaaS), these services are then utilized to aid in the automation of critical business processes influencing productivity. BPaaS systems can streamline processes, however it is dependent on related services, and must have a well-defined interface. BPaaS can also reduce labor count through automation by adhering to cloud computing's traditional monthly pricing schedule. Implementation of this service is challenging because it relies on dependent services. The challenge arises in assessing three significant transformations: buyer transformation, service provider transformation, and vendor transformation. Great implementation begins with C-suite understanding, integration, and communication.

Takeaways:

• Implementation is dependent on alternate software services
• Understanding related services can provide insight into effective BPaaS utilization
• Understanding enterprise transformations when transitioning to BPaaS

More enterprises are adopting hybridized systems utilizing cloud backup technologies. Determining the right cloud backup solution for an enterprise can be challenging, also determining which cloud platform is best for your IT infrastructure comes as an additional challenge. Enterprises need to first identify the overall system infrastructure and determine the proper cloud orchestration integration model. Then, internal security testing needs to be implemented to validate both security and functionality. Security, integration, and validation are the key components in powering the successful, more importantly 'secure' cloud backup.

Takeaways:

• Identify the proper cloud orchestration integration model for your enterprise
• Assess internal security measures, risk tolerance, and implementation strategy
• Ensuring security behind implementation is critical

Hybridized IT infrastructure systems allow enterprises the capacity to merge both private and on premise IT infrastructure systems with co-located/cloud solutions. Ensuring security, scalability, and seamless integration are critical challenges when architecting such systems. CISO's and CIO's need to understand integral applications of public cloud, and how to properly evaluate the architectural structure for their enterprise.

Takeaways:

• Hybridized IT Ecosystems continue to emerge and expand throughout the enterprise landscape
• Various IT Infrastructure frameworks need to be revisited in determining the proper Hybrid IT solution
• Insight in determining enterprise integration for a secure hybrid IT solution

Digitization is the process of connecting multi-platform digital devices. As enterprises continue their digital transition, interconnecting multiplatform applications continues as a challenge, especially automating the process to provide a deliverable service. Understanding convergence, coordination, and identifying the core strategic drivers of the enterprise will aid in this enablement.

Takeaways:

• As digitalization increases, security around these parameters need to increase
• Develop insight on effective automation strategies to deliver secure interconnectivity
• Identify core strategic drivers that will aid in enablement

SaaS can streamline processes, increase productivity, and demonstrate ROI. As enterprises continue to implement hybridized IT Infrastructures, SaaS models are becoming increasingly popular due to cost savings, and scalability. The challenge arises with assessing security (as enterprises entrust data and business processes to third party services), outages, and compliance. Continued research in these areas needs to be consistent as the software as a service landscape progresses towards saturation, and solutions need to be implemented to mitigate against security challenges.

Takeaways:

• Develop increased depth and insight on various SaaS models
• Develop continued insight on assessing security within the SaaS landscape
• Maintain continued comprehension around SaaS IT models, and how they are implemented within enterprises

Social media is the least hyped and potentially least adopted of the so-called disruptive technologies, at least by enterprises in general. This doesn't mean that employees are embracing these tools personally however, nor does it mean that enterprises should continue to avoid them. The fact of the matter is social platforms allow for incredible levels of interaction that when harnessed can lead to significant creativity and productivity gains allowing enterprises that adopt and encourage the use of social collaboration platforms to be more successful than their non-social peers. But every newly adopted technology brings with it unique problems and so it is the CISOs job to provide the secure landscape within which this social collaboration, both internal and external, sanctioned and not, can occur.

Takeaways:

• Your employees are already social whether you realize it or not, facilitate it or not so ignoring the issue only leads to greater security problems
• Social collaboration presents a real security threat as information is more freely shared, and interactions occur outside the boundaries of enterprise control
• Social security programs must be built in layers, addressing first unsanctioned use, then sanctioned all while differentiating between internal and external social activity

Each era of the digital economy has introduced innovations that fostered new forms of interaction; we've gone from connecting machines and people so they can share information to online collaboration and real-time participation. Just as PCs, networks, and Web apps revolutionized previous digital eras, interconnection is this era's game-changer. In the workplace of the future, customers, employees and partners will be dispersed over more geographic locations, using more devices and expecting more than ever, but current IT architectures that were built for a different time are in conflict with many of the core requirements of future computing. An interconnected enterprise directly connects its employees, partners and customers to what they need, in the right context, using the devices, channels and services.

Takeaways:

• Organizations today are increasingly focused on achieving growth through new products, services, and markets in an ever-evolving digital economy
• The rate of business change today is accelerating and technology leaders need to differentiate themselves by reimagining their approach
• Enterprise that embrace advanced interconnection strategies are discovering that the challenges of growth, speed, scale, security, and engagement can be effectively addressed

Cloud delivered computing services, whether Software, Platform, or Infrastructure as a Service offer the potential of significant business advantages such as reduced cost and increased flexibility. These advantages however come with very real risks, chief among them security concerns and the risk of data and compliance breaches - how do you secure what you can't see, touch, and control? Combining security solutions that are tied more closely to the data that is to be protected with more comprehensive monitoring and management platforms is the key to ensuring protection in a world where the cloud simply cannot be ignored.

Takeaways:

• Be exposed to the true security and compliance cloud threat landscape
• Learn how successful cloud adopters have mitigated these risks
• Discover how to build cloud protection capabilities keyed to you needs

The CIO Nordic Summit is a chance for CIOs and IT executives to meet with their technology peers from various industries, including health care, finance, insurance, government, telecom, utilities, education and more. This summit features engaging Keynote Presentations, Thought Leadership sessions, CIO Think Tanks and other educational session on the latest technology topics and trends. Open discussions and networking time give attending CIOs and technology executives the opportunity to discuss common problems and discover new and innovative solutions. Attendees will leave the event with new business contacts and new ideas on how to move their businesses forward.

The CISO Utilities Summit will bring together CISOs and IT Security executives to discuss the changing energy industry and how technology can bolster growth opportunities within their organizations. Through agenda sessions that create opportunities for in-depth conversations, attendees can share their best practices, lessons learned, and recent projects, as well as discuss technology topics and trends in an exclusive, peer-to-peer business setting. The event is a unique opportunity to connect with peers and learn about the latest technology solutions.

Mid-sized companies work hard to drive growth and revenue while keeping costs low, and given the precarious global economy, they're working harder than ever. The CIO Midmarket Summit will bring together CIOs and IT executives from the midmarket segment to discuss current issues and challenges, network with C-level peers and meet with leading solution providers. The summit will include representatives from health care, finance, insurance, government, telecom, utilities, education and other industries. Take advantage of this unique opportunity to address your organization's current concerns, learn about critical solutions and gain insight through the experiences and best practices of other midmarket executives.

The CIO Utilities Summit will bring together C-level IT executives and innovative thinkers in the utilities industry to debate and discuss technology challenges. Networking opportunities throughout the three-day event will allow participants to share their ideas and opinions, as well as form industry contacts, all of which will help them make smart business decisions for their organization. Attendees will leave the CIO Utilities Summit with new ideas and a better knowledge of IT solutions. The event is an opportunity for executives to step away from their day-to-day tasks and examine the larger role that technology plays within their organizations.

The CIO DACH Summit is a chance for CIOs and IT executives to meet with their technology peers from various industries, including health care, finance, insurance, government, telecom, utilities, education and more. This summit features engaging Keynote Presentations, Thought Leadership sessions, CIO Think Tanks and other educational session on the latest technology topics and trends. Open discussions and networking time give attending CIOs and technology executives the opportunity to discuss common problems and discover new and innovative solutions. Attendees will leave the event with new business contacts and new ideas on how to move their businesses forward.

The CISO DACH Summit is a chance for CISOs and IT security executives across the Germany/Austria/Switzerland region to meet with their peers from various industries, including health care, finance, insurance, government, telecom, utilities, education and more. This exclusive event features engaging Keynote Presentations, Thought Leadership sessions, CISO Think Tanks, Analyst Q&As and other educational sessions on the latest information security topics and trends. Open discussions and networking time give attending CISOs and information security executives the opportunity to discuss common problems and discover new and innovative solutions. Attendees will leave the event with new business contacts and innovative ideas for moving their businesses forward.

The CISO Benelux Summit is a chance for CISOs and IT executives to meet with their technology peers from various industries, including health care, finance, insurance, government, telecom, utilities, education and more. This summit features engaging Keynote Presentations, Thought Leadership sessions, CISO Think Tanks and other educational session on the latest technology topics and trends. Open discussions and networking time give attending CISOs and technology executives the opportunity to discuss common problems and discover new and innovative solutions. Attendees will leave the event with new business contacts and new ideas on how to move their businesses forward.

The CIO DACH Summit is a chance for CIOs and IT executives to meet with their technology peers from various industries, including health care, finance, insurance, government, telecom, utilities, education and more. This summit features engaging Keynote Presentations, Thought Leadership sessions, CIO Think Tanks and other educational session on the latest technology topics and trends. Open discussions and networking time give attending CIOs and technology executives the opportunity to discuss common problems and discover new and innovative solutions. Attendees will leave the event with new business contacts and new ideas on how to move their businesses forward.

The CISO DACH Summit is a chance for CISOs and IT security executives across the Germany/Austria/Switzerland region to meet with their peers from various industries, including health care, finance, insurance, government, telecom, utilities, education and more. This exclusive event features engaging Keynote Presentations, Thought Leadership sessions, CISO Think Tanks, Analyst Q&As and other educational sessions on the latest information security topics and trends. Open discussions and networking time give attending CISOs and information security executives the opportunity to discuss common problems and discover new and innovative solutions. Attendees will leave the event with new business contacts and innovative ideas for moving their businesses forward.

The CIO Austin Summit is a chance for CIOs and IT executives in Austin to meet with technology peers from various industries, including, but not limited to, health care, finance, insurance, government, telecom, utilities and education. This summit features engaging Keynote Speeches, CIO Think Tanks, Thought Leadership workshops and Analyst Q&As on the latest technology topics and trends. Open discussions and networking time give attending CIOs and technology executives the opportunity to discuss common problems, and discover new and innovative solutions. Attendees will leave the event with new business contacts and new ideas on how to move their businesses forward.

The CMO San Francisco Summit will bring together CMOs and leading marketing executives from various America-based companies to discuss current issues and trends, network with peers and learn about the latest technology solutions in a comfortable, yet focused business environment. This exclusive event is a unique opportunity for executives to address industry challenges and gain actionable insight for key marketing segments. This exclusive event enables attending executives to make new business contacts, while sharing ideas and strategies through interactive, peer-led educational sessions and enjoyable networking opportunities. The event agenda features engaging Keynote Presentations, Think Tanks, Analyst Q&As and much more. One-on-one Executive Exchange meetings held throughout the event allow vendors to introduce products and services, addressing individual questions and concerns.

The CIO Transportation Summit will bring together C-level executives, innovative solution providers and analyst thought-leaders in the transportation industry to discuss the critical technology issues affecting shipping and passenger transportation organizations. The technology event will allow participants to attend educational sessions, including panel discussions, open forums, and think tanks, on critical technology topics. Attendees will discuss important issues such as supply chain management, cloud system integration, business alignment and collaboration in logistics, as well as have an opportunity to share their successes, failures and new ideas with a group of their CIO peers.

The CMO Finance Summit will bring together CMOs and leading marketing executives from the across the Retail industry specifically to discuss current issues and trends, network with peers and learn about the latest technology solutions in a comfortable, yet focused business environment. This exclusive event is a unique opportunity for executives to address industry challenges and gain actionable insight for Financial Services marketing issues. This exclusive event enables attending executives to make new business contacts, while sharing ideas and strategies through interactive, peer-led educational sessions and enjoyable networking opportunities. The event agenda features engaging Keynote Presentations, Think Tanks, Analyst Q&As and much more. One-on-one Executive Exchange meetings held throughout the event allow vendors to introduce products and services, addressing individual questions and concerns.

The CMO Toronto Summit will bring together CMOs and leading marketing executives from various Canada-based companies to discuss current issues and trends, network with peers and learn about the latest technology solutions in a comfortable, yet focused business environment. This exclusive event is a unique opportunity for executives to address industry challenges and gain actionable insight for key marketing segments. This exclusive event enables attending executives to make new business contacts, while sharing ideas and strategies through interactive, peer-led educational sessions and enjoyable networking opportunities. The event agenda features engaging Keynote Presentations, Think Tanks, Analyst Q&As and much more. One-on-one Executive Exchange meetings held throughout the event allow vendors to introduce products and services, addressing individual questions and concerns.

The CHRO Atlanta Summit is a chance for CHROs and HR executives in Atlanta to meet with technology peers from various industries, including, but not limited to, health care, finance, insurance, government, telecom, utilities and education. This summit features engaging Keynote Speeches, CHRO Think Tanks, Thought Leadership workshops and Analyst Q&As on the latest technology topics and trends. Open discussions and networking time give attending CHROs and technology executives the opportunity to discuss common problems, and discover new and innovative solutions. Attendees will leave the event with new business contacts and new ideas on how to move their businesses forward.

The CHRO Dallas Summit is a chance for CHROs and HR executives in Dallas to meet with technology peers from various industries, including, but not limited to, health care, finance, insurance, government, telecom, utilities and education. This summit features engaging Keynote Speeches, CHRO Think Tanks, Thought Leadership workshops and Analyst Q&As on the latest technology topics and trends. Open discussions and networking time give attending CHROs and technology executives the opportunity to discuss common problems, and discover new and innovative solutions. Attendees will leave the event with new business contacts and new ideas on how to move their businesses forward.

The CHRO Los Angeles Summit is a chance for CHROs and HR executives in Los Angeles to meet with technology peers from various industries, including, but not limited to, health care, finance, insurance, government, telecom, utilities and education. This summit features engaging Keynote Speeches, CHRO Think Tanks, Thought Leadership workshops and Analyst Q&As on the latest technology topics and trends. Open discussions and networking time give attending CHROs and technology executives the opportunity to discuss common problems, and discover new and innovative solutions. Attendees will leave the event with new business contacts and new ideas on how to move their businesses forward.

The CHRO New Jersey Summit is a chance for CHROs and HR executives in New Jersey to meet with technology peers from various industries, including, but not limited to, health care, finance, insurance, government, telecom, utilities and education. This summit features engaging Keynote Speeches, CHRO Think Tanks, Thought Leadership workshops and Analyst Q&As on the latest technology topics and trends. Open discussions and networking time give attending CHROs and technology executives the opportunity to discuss common problems, and discover new and innovative solutions. Attendees will leave the event with new business contacts and new ideas on how to move their businesses forward.

The CHRO New York Summit is a chance for CHROs and HR executives in New York to meet with technology peers from various industries, including, but not limited to, health care, finance, insurance, government, telecom, utilities and education. This summit features engaging Keynote Speeches, CHRO Think Tanks, Thought Leadership workshops and Analyst Q&As on the latest technology topics and trends. Open discussions and networking time give attending CHROs and technology executives the opportunity to discuss common problems, and discover new and innovative solutions. Attendees will leave the event with new business contacts and new ideas on how to move their businesses forward.

The CHRO San Francisco Summit is a chance for CHROs and HR executives in San Francisco to meet with technology peers from various industries, including, but not limited to, health care, finance, insurance, government, telecom, utilities and education. This summit features engaging Keynote Speeches, CHRO Think Tanks, Thought Leadership workshops and Analyst Q&As on the latest technology topics and trends. Open discussions and networking time give attending CHROs and technology executives the opportunity to discuss common problems, and discover new and innovative solutions. Attendees will leave the event with new business contacts and new ideas on how to move their businesses forward.

The CHRO Toronto Summit is a chance for CHROs and HR executives in Toronto to meet with technology peers from various industries, including, but not limited to, health care, finance, insurance, government, telecom, utilities and education. This summit features engaging Keynote Speeches, CHRO Think Tanks, Thought Leadership workshops and Analyst Q&As on the latest technology topics and trends. Open discussions and networking time give attending CHROs and technology executives the opportunity to discuss common problems, and discover new and innovative solutions. Attendees will leave the event with new business contacts and new ideas on how to move their businesses forward.

The CHRO Washington D.C. Summit is a chance for CHROs and HR executives in Washington D.C. to meet with technology peers from various industries, including, but not limited to, health care, finance, insurance, government, telecom, utilities and education. This summit features engaging Keynote Speeches, CHRO Think Tanks, Thought Leadership workshops and Analyst Q&As on the latest technology topics and trends. Open discussions and networking time give attending CHROs and technology executives the opportunity to discuss common problems, and discover new and innovative solutions. Attendees will leave the event with new business contacts and new ideas on how to move their businesses forward.