June 20, 2017

Convene (730 Third Avenue)
New York, NY, USA

The Customer Experience Summit will bring together leading executives from a variety of industries across the United States to confront and overcome current industry issues. This premier event will explore critical topics and trends currently impacting organizations.


Agenda Topics:

  • Delivering the Best Customer Experience for Business Success
  • Personalizing the Consumer Experience to Stand Out in a Sea of Clutter
  • How Big Data will Change the Way Organizations Connect with Customers
  • Collaboration: Strategies for Unifying Metrics to Effectively Manage the Customer Experience
  • Understanding Unified Communications (UC)
  • Customer Experience Management: Earning Customers for Life

Target Profile:

  • Cross-industry, including, but not limited to, Customer Care, Customer Experience, Customer Management, Operations, Quality Assurance, Marketing, IT, HR and Training
  • Fortune 1000 Companies

Past and/or Invited Companies:

  • Audi
  • Coca-Cola
  • Disney
  • GM
  • Marriott Hotels and Resorts
  • Nokia
  • US Bank
  • Verizon

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Reach Key IT Budget Holders

The CIO Summits gather top IT executives across several vertical markets to discuss each industry's hot topics, trends and challenges in a unique business setting. Unlike your typical technology conference, each CIO Summit is an exclusive event: attending CIOs are handpicked by CDM Media and have been identified as the IT budget holders at their organizations.

Participate in Engaging Sessions

CIO Summits are packed with panel discussions, case study presentations, one-on-one business meetings, and focused networking opportunities. The strategic agenda of each CIO Summit will allow your organization to better understand the needs of top CIOs in a given vertical industry. Open dialogue is encouraged at every CIO Summit to promote innovation in the areas of infrastructure, performance, service level management and operations.

Meet One-on-One with CIOs and CTOs

CIO Summits create a unique opportunities for technology solution providers to reach IT executives in an intimate, face-to-face environment. One-on-one business meetings are held throughout the three-day summits and allow solution providers to hold meetings with IT executives that have identified specific areas of interest regarding new technology.

The Strategic Business Summits division of CDM Media hosts the CIO Summits. CDM Media is a global B2B technology marketing company that designs custom marketing packages to Fortune 1000 technology companies.

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For more information, contact our marketing team, at marketing@cdmmedia.com or +1.312.374.0805.